Get in Touch

Contact Information

E-mail: [email protected]. Phone: +1 778-820-5550. Live chat is available on the website. Battery Casino is operated by YouGMedia B.V., Dr. H. Fergusonweg 1, Curaçao, under licence OGL/2024/107/0914 issued by the Curaçao Gaming Control Board.

Service Availability Hours

Customer support is available 24/7, seven days a week, including weekends and holidays, via live chat and e-mail in English. For urgent issues, live chat is the fastest channel.

Customer Support

Our support team helps with account questions, deposits, withdrawals and identity verification. Describe your issue and include your registered e-mail address so we can find your account faster.

Technical Support

If you have trouble logging in or see an error on the website, contact us via live chat and describe the problem. Tell us which device and browser you use and, if possible, attach a screenshot of the error.